Guides
Server transfer, gifts, how-to
- Where to See Item Probabilities See the contents and rates of paid random products under Item Probabilities at the bottom of the site: how to read it
- Playing on PC (Google Play Games · Steam) Rebirth M on Google Play Games on PC (same account as your phone) and Rebirth Online on Steam (Steam account): accounts and payments
- Restrictions and Appeals Types of account, character, chat and feature restrictions, the messages you see, and how to appeal (even if you can't log in)
- I Can't Log In What to do for each login message: maintenance, update, network, queue, restrictions, and a missing character
- How to Use Customer Support Writing a ticket, the 6-digit in-game mail check, adding photos and videos, getting answers, and Known Issues “Me too”
- Refunds Refunds for in-game purchases are decided by the store: what to know before you collect, where to ask, and our Terms
- I Paid but Didn't Get My Item Purchases go to the Mailbox of the character you paid with: what to check, where to find your order number, and how to contact Support
- How to Link Your Account Link a guest account to Google Play, Apple, or Caret Games, and what to do when you change devices
- Character Gift Send one of your characters to another player's account on the same server: conditions and how to apply
- Character Migration (Server Transfer) Move one character to another server: conditions, clean-up, what does not move, and how to apply